BloomsyBox Return & Refund Policy

At BloomsyBox, we stand behind the quality of our flowers and plants. If you’re not completely satisfied with your order, we’re happy to make it right.

Returns & Refunds We accept returns up to 8 days after you receive your order. If your flowers or plants arrive damaged, wilted, or in poor condition, please contact us within this time frame, and we will gladly offer a replacement or refund. To process a return, please provide photos of the product and your order number to our customer support team. Since flowers are perishable, we do not require you to send back the product, but we do ask that you dispose of it properly. Cancellations & Order Changes Orders can be modified or canceled up to 24 hours before the scheduled delivery date. Once your order is out for shipment, we are unable to make changes. Late or Missing Deliveries If your order does not arrive on time due to carrier delays or other unforeseen circumstances, please reach out, and we’ll work with you to find the best resolution. If you have any questions or need assistance with your order, our customer service team is happy to help! Contact us at info(at) bloomsybox (dot)com

We appreciate your trust in BloomsyBox and look forward to brightening your day with our blooms! 🌸

If you prefer not to return the flowers or plants, that’s completely fine—we will still issue either a full refund or send a replacement, as long as the criteria for a return are met.