My Order Is Not As Expected
At BloomsyBox.com, we aim to help you connect, express, and celebrate with your loved ones through our beautiful flower bouquets. We strive to bring joy with every delivery, but we understand that sometimes, things don't go as planned.

Our dedicated floral designers pour their passion and creativity into each bouquet. Occasionally, substitutions may be necessary to ensure timely and fresh delivery. Don't worry; any substitutions are made with great care to maintain the value and charm of your gift.

For flowers shipped directly from our growers, your blooms may arrive in bud form to ensure peak freshness. With a bit of time and tender loving care, they will blossom beautifully within a few days. For best results, re-cut the stems and place them in clean water with the provided flower food.

If you or your recipient are not completely satisfied with the quality of the flowers, please feel free to request redelivery or contact our customer service team for other alternatives. We are always here to help and make sure you're happy.